Month: December 2024

AI has changed the majority of industries. Many companies have also started to use AI in their hiring processes.  This has several benefits, mainly that it is efficient and cost-effective. Nonetheless, there are drawbacks. AI cannot form human connections, meaning...

People who work in customer service often hear that the customer is always right, but that’s certainly not always the case. There are times when the customer is wrong, and it’s up to the management to address the issue.  One problem that must be addressed completely...