FIRE NOTIFICATIONS AND EVACUATION TIPS
Watch Duty: https://www.watchduty.org/
https://lafd.org/quick-evacuation-tips
GENERAL ASSISTANCE
211 is a special telephone number (United States and Canada) that can be called when information and referrals are needed for health and human services in addition to social assistance programs.
- Upon calling the number, you will receive lists of agencies and organizations in your area that can assist with a house fire.
- If you need immediate food, you will be given a list of local food pantries.
- If you need mental health services, you will receive a list of free or low-cost providers and support groups.
- If you need clothing, churches and charities that give free supplies and clothes will be listed.
- If you need housing, a list of shelters and housing options will be provided.
- 211 is a useful resource for those who do not know where to begin looking for help after a house fire or other disaster occurs.
https://go.findhelp.com/2025-california-wildfires
The Agency’s Donation and Resource Center: https://www.instagram.com/theagencyre/p/DEoFONEvu2E/?img_index=2
- Donation & Resource Center at 13470 Washington Blvd, Marina Del Rey, CA 90292will begin accepting drop-offs at 9 AM on January 11th, with pick-up available January 12th–19th from 9 AM – 6 PM.
- Collecting: Toiletries/hygiene products; clothing; baby supplies; toys/school supplies; small electronics; home goods; pet supplies; and will pick up large furniture/electronic donations.
- Available resources: Charge stations; food/beverages; temporary housing advise; coloring stations for children
TRANSPORTATION
Uber: Residents in Los Angeles County who’ve been ordered to vacate their homes can get a credit from Uber to get to an evacuation site. The $40 will only be valid for trips to an active shelter and by using the code WILDFIRE25.
Lyft: Lyft announced it will be offering $25 vouchers, valid for two trips, to 500 customers from now until midnight on Jan. 15. Use the code CAFIRERELIEF25 to get the promotion.
Metrolink: 25% off monthly passes in January and February. Use code 25OFF at any ticket machine. Discount not available on mobile app.
Big Blue Bus is offering free rides on the hour from Lincoln Blvd. and Montana Ave.
HOUSING
https://engine.com/business-travel-guide/house-fire-victim-assistance
Airbnb: 211 LA is partnering with Airbnb to offer free temporary housing for people displaced from their homes due to wildfires. https://care.211cs.org/public-survey/86c5adf88e2a29c103df24ba5f48cd3f6cf9a9171207a15954dbb8b9649429f0
Free emergency housing may be available in East Los Angeles, Lancaster, and Panorama City. Call (323) 869-4600 for more information.
Hotel Availability Updated Regularly: https://docs.google.com/spreadsheets/d/1o3k8WKk06GsCmPfQYXUyV0NILEt_8jSTzHTk7eIQ4os/edit?gid=0#gid=0
The Queen Mary: The Queen Mary hotel in Long Beach announced that it will be pricing rooms for fire evacuees at $189. The reservation will include a voucher for a breakfast buffet for two people. The reservation will also waive pet and Historical Preservation fees. Please call (562) 435-3511 or visit queenmary.com for more information.
Visit Anaheim: People affected by the wildfires can visit Visit Anaheim’s official website and find special hotel offers and assistance. https://www.visitanaheim.org/fire-relief/
San Diego hotels: https://www.sandiego.org/about/fire.aspx
Santa Barbara hotels: https://santabarbaraca.com/lodging-evacuee-rate/
Additionally, Big Bear is offering deeply discounted lodging and four (4) $25 dining vouchers for any Snow Summit or Bear Mountain on-site eateries. For more details, visit BigBear.com.
SHELTERS
Text “SHELTER” to 43362 and enter your zip code for more information.
- Westwood Recreation Center: 1350 S. Sepulveda Blvd., Westwood (accepts small animals)
- Ritchie Valens Recreation Center: 10736 Laurel Canyon Blvd., Pacoima
- Pan Pacific Recreational Center: 7600 Beverly, L.A.
- El Camino Real Charter High School: 5440 Valley Circle Blvd., Woodland Hills (accepts small animals)
- Pierce College: 6201 Winnetka Ave., Woodland Hills (accepts large animals)
- Pasadena Convention Center: 300 E Green St., Pasadena
- Pomona Fairplex, 1101 W McKinley Ave, Pomona (accepts large animals)
- Arcadia Community Center, 375 Campus Drive, Arcadia
- https://go.findhelp.com/2025-california-wildfires
Small animal shelter locations:
- Agoura Animal Shelter: 29525 Agoura Rd, Agoura Hills (small animals)
- Baldwin Park Animal Care Center: 4275 Elton St, Baldwin Park
- Carson Animal Care Center: 216 W Victoria St, Gardena
- Castaic Animal Care Center, 31044 Charlie Canyon, Castaic
- Dogtopia of East Pasadena is offering three free overnight stays for pups from families displaced by fire and a 50% discount afterwards, (626) 699-8577. https://www.dogtopia.com/landing-promo/landing-page-b/california-eastpasadena/?oid=5253&cid=20362114523&ad_order=0&source=search-ads&utm_source=search&utm_medium=ba_cpm&utm_campaign=20362114523&gad_source=1
- Downey Animal Care Center: 11258 Garfield Ave, Downey
- Lancaster Animal Care Center: 5210 W Ave I, Lancaster
- Palmdale Animal Care Center: 38550 Sierra Hwy, Palmdale
- Pasadena Humane Society is offering emergency shelter for animals, 361 S. Raymond Ave., Pasadena. But they’re filling up fast and are also looking for families to foster dogs and cats from families displaced by fires. Email [email protected]
Large animal shelter locations:
- Antelope Valley Fair: 2551 W Avenue H, Lancaster
- Industry Hills Expo: 16200 Temple Ave, City of Industry
- Lancaster Animal Care Center: 5210 W Ave I, Lancaster
- Pomona Fairplex: 1101 W Mckinley Ave, Pomona (receiving horses only)
BABY SUPPLIES/CHILD CARE
Babyletto, a Los Angeles-based nursery furniture brand, is providing free cribs to any families who have lost their homes or otherwise are affected by the fires. For more information contact the company at [email protected]. https://www.instagram.com/p/DEnP9GrSNF2/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA%3D%3D
Bobbie, an organic baby formula company, is providing any parent affected by the fires — Bobbie customer or not — with free baby formula. Fire victims can apply for the free formula at Bobbie’s online application. https://hibobbie.typeform.com/to/la9n1ELh?typeform-source=www.latimes.com
Los Angeles-area YMCA locations are offering free child care for children of first responders, essential workers and families who have been displaced, evacuated or who have otherwise experienced loss. Children must be at least 4 years, 9 months old up through eighth grade to attend the program. Space is limited. For more information or to sign up, contact [email protected]. Some locations are closed or being closely monitored due to the fires. Check the full list online. https://ymcala.org/community-response#close
Some Boys and Girls Clubs in the Los Angeles region are having extended hours to provide support and shelter for youths and families. Participating clubs are offering safe spaces and distributing prepared meals and emergency child-care assistance. Call your Boys and Girls Club before visiting to ensure it is participating.
Community Resource Center in Pomona is offering free resources Saturday from 9 a.m. to 1 p.m. Provided items include baby supplies, emergency kits, food pantry and on-site resource referrals. Head to the Community Resource Center at 696 West Holt Ave., Pomona 91768. For more information call 909-620-1661. https://www.instagram.com/p/DEqanDZShUR/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA%3D%3D&img_index=1
Upwards is supporting daycare providers and families impacted by the fires. Upwards is currently reaching out to daycare providers to ensure their safety, assisting with immediate needs and temporary lodging, and helping assess the damage and plan for recovery. The network is also assisting families in locating available childcare options. If you are a childcare provider or family in need of assistance, please reach out to Upwards at [email protected] for support. https://upwards.com/
HEALTH
https://www.teladochealth.com/info/disaster-hotline
https://www.thewellnesscenterla.org/
Planet Fitness: All Planet Fitness in Los Angeles County are open as evacuation centers with showers, WiFi, and lounge areas.
24 Hour Fitness is welcoming all affected residents and first responders regardless of membership to its Los Angeles-area clubs during the month of January. Visitors can access the clubs to shower, work out or simply recharge. Los Angeles residents are encouraged to contact their nearest 24 Hour Fitness club before visiting to confirm hours and availability. There is an online list of locations and more updates can be found on Instagram and Facebook.
Any VSP member who has lost or broken their eyewear due to the SoCal fires can call our Member Services Support Line at 800.877.7195 to have their VSP benefits reinstated regardless of eligibility.
Individuals without VSP coverage can contact their local American Red Cross chapter or shelter or call 800-RED-CROSS (800.733.2767), to ask about support for replacement eyewear, which may include VSP Eyes of Hope gift certificates or an alternative solution.
You can also refer to this website for additional information: https://www.vsp.com/natural-disaster-resources
GoodRx is offering free online healthcare provider visits through GoodRx Care to Los Angeles-area residents impacted by the wildfires. The visits can be used to get refills for essential medications that were left behind or destroyed in the fires. It can also be used for fast and easy treatment for a variety of conditions including the flu, a UTI and more. The service can be accessed online and Los Angeles residents can use the code LA-GOODRX-CARE. https://www.goodrx.com/care
Santa Barbara Midwifery and Birth Center is offering displaced Los Angeles-area fire victims free belly checks, postpartum care and other services for families who evacuated to the Santa Barbara area. For more information, email [email protected].
Disaster Distress Helpline (DDH) – This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters. Call or text: 1-800-985-5990.
Integrative Psychotherapy Group, based in Beverly Hills, is offering free short-term therapy services to some fire victims and referral assistance for others needing longer-term or more acute treatment during the upcoming weeks. IPG is offering a brief series of trauma-focused therapy sessions to help individuals, couples and families process the complex emotions that can arise in the immediate aftermath of wildfires and similar natural disasters. For more information or to schedule an appointment, please contact Integrative Psychotherapy Group at (310) 461-4393 or [email protected] or visit their online website. https://www.ipgtherapy.com/contact-us/
If you or someone you know is in crisis and needs immediate help, call or text the Suicide and Crisis Lifeline at 988 or visit the 988 website for online chat.
The U.S. Department of Health and Human Services has a Disaster Distress Helpline for disaster victims experiencing anxiety, stress, or other emotional distress. Callers can talk with a trained counselor 24/7 in multiple languages, (800) 985-5990.
Chai Lifeline – Chai Lifeline West Coast’s Crisis Team is providing vital support, counseling, and resources for families during this challenging time. Anyone needing assistance can contact their office at (310) 274-6331. Chai Lifeline – Contact the 24-hour confidential crisis line at 732-377-5135 or email [email protected]. For anyone else in need, please contact 855-3-CRISIS.
Los Angeles-based Therapists offering Pro Bono Therapy for Los Angeles Wildfire Victims: Explore the full spreadsheet for a list of resources. https://docs.google.com/spreadsheets/d/1uAMVz8TQMzShQeuEA6kmOP0jyRN7qe1Iiqb6JOLTPqg/edit?fbclid=PAZXh0bgNhZW0CMTEAAabSpmtBYWb8omCJ-XSE3xAPviBVkEKTK-L5gav8FEsjSXZEADu-&gid=303232729#gid=303232729
PET CARE
Bath N’ Buns Mobile Pet Grooming: The locally-owned pet grooming service announced it will offer complimentary bath services for cats and dogs affected by the fires.
Vetster: The veterinary telehealth platform said it will be offering free telehealth appointments to pets impacted by the fires. Pet owners can visit vetster.com/support to get a free appointment. Offer will be available for up to 500 pet owners until Jan. 23.
Best Friends Animal Society has activated two pet pantry locations in Los Angeles that can provide essential supplies including pet food, cat litter, pet beds and other necessary items as well as human sanitary products for those who have lost everything. Both pantries are open daily from 8 a.m. to 6 p.m. and are operating out of these locations:
- Best Friends Pet Adoption Center, 1845 Pontius Ave., Los Angeles 90025. (No human sanitary items here.)
- Best Friends Clinic, 17411 Chatsworth St., Suite #100, Granada Hills 91344. (There are human sanitary items here.)
In Defense of Animals, an international animal protection organization, is offering support to fire victims needing assistance with free, temporary housing for wild or domestic animals. For more information call Sammy Zablen at 310-869-2383.
FINANCIAL RELIEF
Federal Emergency Management Agency announced federal sister assistance is available to the state of California to supplement recovery efforts in the areas affected by wildfires from January 7 and continuing. Individuals and business owners who sustained losses in the designated areas can begin applying for assistance by registering online, calling 1-800-621-3362 or by using the FEMA app. https://www.disasterassistance.gov/
https://www.usfa.fema.gov/downloads/pdf/publications/fa_46.pdf
Disaster Assistance Improvement Program: The DAIP platform makes it easier to find and apply for disaster assistance. https://niem.gov/about-niem/success-stories/disaster-assistance-improvement-program-daip-program-management-office
https://www.usa.gov/disaster-financial-help
Explore SBA’s low-interest disaster loans to help homeowners, renters, and businesses of all sizes recover from declared disasters. https://www.sba.gov/funding-programs/disaster-assistance
Jewish Free Loan Association: Offering zero-interest, zero-fee emergency loans of up to $15,000 for essential expenses, such as temporary housing, food, medical costs, and more. Loans of up to $2,000 are available without guarantors. https://www.jfla.org/personal-loans/interest-free-emergency-personal-loan
- Stop unneccesary expenses. For example, if your home is temporarily uninhabitable or totally destroyed, notify the utility company and other service companies, such as the phone company, so they can stop billing immediately.
- Call any creditors and ask for more time to pay. Most creditors will be willing to work with you, especially if you notify them before a payment is due.
FOOD/BOTTLED WATER
https://wck.org/news/meal-locations-ca
Meals for Students: https://www.findhelp.org/prime-pizza–los-angeles-ca–free-meals-to-students/5090346705616896?postal=91604
Bottled Water: 450 N. Lake Avenue – 1/11/2025 – 8 a.m. to 5 p.m.
Odyssey Games in Pasadena is offering their shop to evacuees to charge cell phones, use the restroom, and grab a snack, 1795 E. Colorado Blvd., Pasadena.
Octavia’s Bookshelf has mounted a “mutual aid pitstop” with food and supplies, 1353 N. Hill Ave, Pasadena.
The chef at Calico Fish House in Sunset Beach in Orange County is offering to feed evacuees and let them camp out in the restaurant’s parking lot, 16600 Pacific Coast Highway.
CLOTHING
Brooklyn Projects, a skateboard and clothing shop on Melrose, is providing free clothing, shoes and socks for victims who left their homes with nothing but the clothes on their backs. The shop is located at 7427 Melrose Ave., Los Angeles 90046.
Coop, real estate agent Jenna Cooper’s boutique, is offering free clothing for individuals and families affected by the fires from now until Jan. 12, from 10 a.m. to 6 p.m. The boutique has pants, jackets, shirts, sweaters and shoes. It’s located at 7278 Beverly Blvd., Los Angeles 90036.
The Suay Sew Shop is offering free clothing, water and food for fire victims this weekend. Head to their shop at 905 Mateo St., Los Angeles, 90021. Store hours are normally 10 a.m. to 6 p.m.
STORAGE
U-Haul has made 92 company facilities in Southern California available to offer its 30-day free self-storage and U-Box container disaster relief program to help evacuees and affected families. The following regions can be contacted to check for participating locations:
- U-Haul Co. of Los Angeles West (13 stores), 310-532-9503
- U-Haul Co. of North Orange County (12 stores), 714-525-4717
- U-Haul Co of Riverside (7 stores), 951-485-2007
- U-Haul Co. of San Bernardino (12 stores), 909-885-4378
- U-Haul Co. of San Fernando Valley (11 stores), 661-298-8222
- U-Haul Co. of Van Nuys/San Luis Obispo (14 stores), 818-988-7008
LEGAL SERVICES
Bet Tzedek Legal Services offers free and low-cost legal services. Community members impacted by the fires can call Jessica Ayon at (661) 425-9509.
Disaster Legal Assistance Collaborative: Provides disaster related information from the State of California. Visit: https://disasterlegalservicesca.org/
INSURANCE ADVICE
https://www.insurance.ca.gov/01-consumers/140-catastrophes/WildfireResources.cfm
IRS
California wildfire victims qualify for tax relief; various deadlines postponed to Oct. 15
Click here to learn more: https://www.irs.gov/newsroom/irs-california-wildfire-victims-qualify-for-tax-relief-various-deadlines-postponed-to-oct-15
DOCUMENT RECOVERY
- Driver’s License – Department of Motor Vehicles
- Government Issued ID – Contact the issuing authority
- Insurance Policies – Your insurance agent or company
- Military Discharge – Department of Veterans Affairs, Papers 1-800-827-1000 or TDD/TTY 1-800-829-4833
- Passports – Visit State Department website
- Birth, Death, Marriage and Certificates – Bureau of Records in the appropriate state
- Social Security or Medicare Cards – Local Social Security office – 1-800-772-1213 or TDD/TTY 1-800-325-0778
- Credit Cards – The issuing financial institution, as soon as possible
- Titles to Deeds – Records department of the area in which the property is located
- Stocks and Bonds – Issuing company or your broker
- Wills – Your attorney
- Income Tax Record – The IRS center where filed, your accountant or 1-800-829-1040
- Citizenship Papers – Bureau of Citizenship and Immigration Services, 1-800-375-5283
- Mortgage Papers – Lending Institution