People who work in customer service often hear that the customer is always right, but that’s certainly not always the case. There are times when the customer is wrong, and it’s up to the management to address the issue. One problem that must be addressed completely...
Many people instinctively feel anxious when they see police officers approaching. Prior interactions with law enforcement or personal characteristics like skin tone may make people anxious about how law enforcement professionals may treat them. In some cases, police...
Different studies have shown that sexual harassment at work is underreported. A significant percentage of workers, both male and female, who have experienced sexual harassment, have not reported the matter. Why does this happen? Less evidence A worker is less likely...
It’s been 60 years since the United States government passed the Civil Rights Act of 1964, which made discrimination based on race, color, religion, sex or national origin illegal. Since then, other legislation has come along to strengthen the protections provided by...
No employee should have to suffer sexual harassment. Yet, despite supposed progress toward greater equality, sexual harassment toward female employees in particular is still rife. One of the many concerning statistics relating to this ongoing problem concerns just how...
